Botanacor Support

Knowledge Base

• Our Testing Services

  • What testing services do you offer?
  • What products can you test?
  • Which cannabinoids do you test?
  • Which terpenes do you test?
  • Which solvents do you test?

• Sample Submission

  • Submission Instructions
  • What are your sample size requirements?
  • How should I prepare my hemp sample?
  • How do I deliver my samples?
  • How to calculate the concentration of your product

• Lab Reports

  • What do your lab reports look like?
  • How to read your CoA?
  • How do you verify lab results?
  • How do you deliver lab results?
  • What is your test result complaint policy?

• Client Portal

  • How do I log into my Account?
  • Where are my lab results?
  • How do I download my results?
  • Using the Search Bar
  • How do I add employees to Client Portal?

• Science

  • Are you certified with the State of Colorado?
  • Are you ISO 17025 accredited?
  • What are your test methods?
  • Lab Results Over 100% Purity
  • What is LOQ?

• State Hemp Plans

  • Delaware Hemp Plan
  • Florida Hemp Plan
  • Georgia Hemp Plan
  • Iowa Hemp Plan
  • Kansas Hemp Plan

• Federal Regulations

  • Status of State and Tribal Hemp Production Plans for USDA Approval
  • USDA Rulemaking Documents
  • USDA Hemp Production Program Questions and Answers
  • USDA Information for Producers
  • USDA Sampling Guidelines

• General

  • What is METRC?
  • How do I update my Account?

• Billing

  • What are your payment options?
  • What are your payment terms?
  • How do I apply for pre-approved credit?

• Legal

  • Terms and Conditions
  • Privacy Policy
  • Sample Testing and Reporting Policy

• State Websites

  • Alabama
  • Arizona
  • Arkansas
  • California
  • Colorado